Refund Policy
30-Day Satisfaction Guarantee
At BattleGaming, we stand behind the quality of our premium verified Call of Duty accounts. We offer a 100% money-back guarantee within 30 days of purchase if you're not completely satisfied with your account.
Refund Eligibility
Your refund is eligible if:
- ✓Refund request submitted within 30 days of purchase
- ✓Account has not been permanently banned or suspended
- ✓Account credentials have not been altered or sold to third parties
- ✓No fraud or dispute chargebacks filed against the purchase
Non-Refundable Cases
Refunds may not be processed if:
- ✗Account was permanently banned due to account-sharing or cheating detection
- ✗Refund request made after 30 days from purchase date
- ✗Chargeback or dispute filed without contacting support first
- ✗Account compromised due to weak password or account sharing
How to Request a Refund
Step 1: Contact Support
Email us at support@battlegaming.store or message us via WhatsApp: +1-780-851-1699
Step 2: Provide Order Details
Include your order number, purchase date, and reason for the refund request.
Step 3: Verification
Our support team will verify your claim and account status within 24-48 hours.
Step 4: Processing
Once approved, refunds are processed within 5-7 business days to your original payment method.
Refund Processing Timeline
Request Submitted → Approved: 24-48 hours
Our team reviews your request and account status
Approved → Processing: 1-2 business days
Refund is initiated with payment processor
Processing → Receipt: 3-7 business days
Funds appear in your account (varies by bank)
Account Access After Refund
Once a refund is processed, you will lose access to the purchased account. We will reset the account credentials to secure it. Please do not attempt to access the account after refund processing begins.
Account Ban Within 30 Days
If your account is banned by the game developer within 30 days of purchase despite following our provided guidelines, we will refund you immediately without question. This covers:
- • Unexplained anti-cheat bans (when you followed all guidelines)
- • Account security compromises due to our delivery method failure
- • Hardware ban affecting the purchased account
Questions About Your Refund?
Contact our support team immediately:
Email: support@battlegaming.store
WhatsApp: +1-780-851-1699
Response Time: Usually within 2 hours
Last Updated: May 6, 2026 | This policy is effective immediately